Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Billing and invoicing details
• Identification details (where required for property or contractual purposes)

Business & Service Information

• Property preferences, inquiries, or transaction details
• Project briefs, design requirements, or technical specifications
• Training registrations and consultancy engagement details
• Technical Information

Technical Information

• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and similar tracking technologies

How We Use Your Information

We use your data to:c

• Deliver and manage our services effectively
• Respond to inquiries and provide customer support
• Process transactions, invoices, and payments
• Manage property listings, assignments, and tenant relations
• Deliver digital, design, and marketing solutions
• Provide training, consultancy, and hospitality-related services
• Improve website functionality and user experience
• Send service-related updates and communications

Data Sharing & Disclosure

We do not sell your personal data.

Your information may only be shared with:

• rusted service providers and partners under confidentiality agreements
• Payment processors and financial institutions
• Legal or regulatory authorities when required by law

Data Security

We implement industry-standard security measures to protect your data, including:

• Secure servers and encrypted storage
• Access control and authentication mechanisms
• Regular system monitoring and updates

Kindly not that Despite our efforts, no digital system is completely secure; however, we continuously improve our safeguards.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfill service obligations
• Meet legal, accounting, and regulatory requirements
• Resolve disputes and enforce agreements

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally applicable)
• Withdraw consent at any time
• Object to or restrict data processing

Requests can be made by contacting us through the details provided below.

Cookies & Tracking Technologies

Our website uses cookies to:

• Enhance functionality and performance
• Analyze traffic and usage patterns
• Improve user experience

You may disable cookies via your browser settings, though some features may not function properly.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised update date. Subscribe to our newsletter for propmt update.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

• Email:info@glonaxltd.com
• Website:www.glonaxltd.com
• Phone: +254783517561

Scope of Services

Glonax Holdings LTD provides services in:

• Real Estate (property listings, management, tenancy support)
• Technology & Digital Services (websites, software, graphic design, social media management)
• Hospitality (training, consultancy, and advisory services)

Service details, pricing, and timelines may vary and are subject to individual agreements.

Eligibility

By using our services, you confirm that you:

• Are at least 18 years old
• Have the legal capacity to enter into binding agreements
• Provide accurate and truthful information

User Responsibilities

You agree to:

• Provide accurate, complete, and current information
• Use our services lawfully and ethically
• Not misuse, copy, or distribute our content or systems without permission

Payments & Billing

• Fees, invoices, and payment terms will be communicated before service delivery
• Late or failed payments may result in service suspension
• All payments are subject to applicable taxes and statutory charges

Intellectual Property

All content, designs, software, branding, and materials provided by Glonax Holdings LTD remain our intellectual property unless otherwise agreed in writing. Unauthorized use, reproduction, or distribution is prohibited.

Data Protection & Privacy

Your personal data is handled in accordance with our Privacy Policy, the Kenya Data Protection Act, 2019, and GDPR where applicable.

Limitation of Liability

Glonax Holdings LTD shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or business opportunities
• Third-party services or external links

Services are provided “as is” unless expressly stated otherwise.

Termination

We reserve the right to suspend or terminate access to our services if:

• These terms are violated
• Fraudulent, abusive, or unlawful activity is detected

Third-Party Links

Our website may include links to third-party platforms. We are not responsible for their content, services, or policies.

Amendments

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya.

Contact Us

For questions or concerns regarding these Terms:

• Email:info@glonaxltd.com
• Website:www.glonaxltd.com
• Phone: +254783517561